GOtv keeps viewers informed and in control

GOtv keeps viewers informed and in control STAFF REPORTER



WINDHOEK

Always striving to make it easier for customers to receive the best service, GOtv launched the Enhanced Decoder Notification (EDN) functionality to enhance communication with subscribers.

“GOtv strives to give subscribers valuable information at their fingertips so they can get back to being entertained,” the company said in a statement.

The EDN functionality refers to a set of icons that appear on the screen containing valuable information like how many viewing days are left before a customer’s next payment is due, the latest special offers and discounts, as well as information on new content, campaigns and upcoming celebrations.

All customers need to do to access this information is to press ‘OK’, then ‘Messages’, on the menu bar before using the arrow keys to scroll through the messages.

“At GOtv, we are always striving to stay ahead of the latest innovations to give our customers the most convenient and innovative service. The EDN is just another way we are trying to deliver on this promise,” Roger Gertze, the managing director of Multichoice Namibia, said.