Alexander Forbes rebrands to Momentum

Alexander Forbes rebrands to Momentum Acquisition The two businesses will continue to operate as two separate entities until the integration is successfully completed. This will ultimately provide current and future clients with a unique journey to success that’s much easier, more convenient and safer to navigate. Johan Barnard, CEO: Combined Momentum’s Short-Term Insurance STAFF REPORTER



Momentum Short-term Insurance (MSTI) and Alexander Forbes Insurance (AFI) announces that AFI will be renamed Momentum Insurance Limited in the next step on its growth journey to integrate as a single entity.

The renaming is a result of the completion of Momentum Metropolitan Namibia Limited’s acquisition of the Alexander Forbes short-term Insurance business following regulatory approval. The two businesses will continue to operate as two separate entities until the integration is successfully completed. Clients will continue to receive the personal service that the business is renowned for, and all current client policy terms and conditions remain unchanged.

The move cements the combined short-term insurance businesses’ position among the top four in Namibia.

“We are excited about this next phase, which marks another step in our mission to provide clients with even more convenience, personalised service and a wider product range to choose from,” says Johan Barnard, Chief Executive Officer (CEO) of the combined Momentum’s short-term insurance businesses.

Our goal is to provide a distinctive client experience across the entire client journey, from onboarding to servicing and claims. By integrating our teams and systems we will be able to streamline both our product sales and claims processes, not only to achieve operational efficiencies, but to enhance our data asset and analytics capability as well as improve customer communications and satisfaction.

The benefits of the integration will also extend to our broker community, with a greater emphasis on digitally enabling new business and service processes, allowing brokers to immediately provide feedback to policyholders while also maintaining high compliance standards.

“This will ultimately provide current and future clients with a unique journey to success that’s much easier, more convenient and safer to navigate. Clients can rest assured that they are in good hands during their time of need,” Barnard concludes.