MultiChoice opens revamped Ongwediva branch MultiChoice Namibia this week inaugurated its new Ongwediva branch after relocating from the David Shikomba complex to the Maroela Mall.The new-look premises are in line with the company''s aim of addressing customers'' demands, the company said.
“We listened to our customers to understand their changing needs, especially in the current economic climate,” MultiChoice Namibia general manager Roger Gertze said.
“As such we are currently reshaping our business to improve our customers'' experience,” Gertze said.
The company started operating from the old premises at the town in 2006.
The new branch is more spacious and more tellers can serve customers.
The new office also eliminates the need for customers to stand in long queues, with each customer given a numbered ticket at the entrance.
“We trust that this branch in Ongwediva will play an active part in driving our mission of enriching lives,” Gertze said.
The inauguration was done by Oshana Governor Clemens Kashuupulwa , who applauded MultiChoice Namibia for its contribution to the country''s GDP and the lives of its citizens.
“A new office motivates staff, it encourages employees, it inspires and improves work ethic and employee relations, it pushes employees to deliver high performance standards, and subsequently it stimulates and promises excellent customer service, which ultimately increases the bottom line,” Kashuupulwa said.
KENYA KAMBOWE