Pay up or face water and lights cuts Avoid putting a damper on your festive season celebrations by paying your municipal bills on time to avert uncomfortable disconnections, the City of Windhoek warned on Friday.
“All residential accounts in arrears by 30 days or older will be disconnected as from 15 December without further warning,” City spokesperson Lydia Amutenya said on Friday.
Amutenya advised that residents could also approach the City's debt management division “to make arrangements on how you are going to settle your account”.
However, business accounts are not allowed to be in arrears.
The City acknowledged that December is a time when many residents feel the pinch and face “tough decisions on how to spend their money during the festive season.”
But prioritising paying bills to dodge overdue accounts will ensure a peaceful holiday period.
Reconnection could take up to 48 hours, she warned. For services to be reconnected, a minimum of one third of the account must be paid for the first disconnection. If services are disconnected for a second time, 50% of the account is due before reconnection will be authorised.
“If you had an arrangement with the debt management division and it was not honoured, a minimum of 50% of the account must be paid,” Amutenya advised.
She said disconnecting unpaid residential or business accounts is the only option the City has in order to be able to honour payments to suppliers and avoid the risk of the City being cut off and without water and electricity supply for residents.
Transport innovation
Starting today, the city is hosting a regional four-day workshop on sustainable urban transport solutions to help pave the way to address some of the challenges faced by urban transport systems.
“It is the first workshop of its kind in the region to support cities in southern Africa, who are facing considerable challenges in meeting the mobility demands of their citizens,” Amutenya explained.
She said municipal urban transport systems do not always meet the requirements in terms of capacity, quality and reliability.
“As public transport fails to be attractive, people are switching to private cars or are using informal services, resulting in more accidents, air pollution and increasing costs for private and public households.”
Around 30 stakeholders from the southern African region are attending the workshop, where experts will share their knowledge on innovative and sustainable urban transport solutions, bus reform and planning.
Participants will work on specific case studies and presentations, discussions and group work in order to help implement and fast-track sustainable transport projects and explore ways to think out of the box on the topic.
A field trip to Katutura is also on the agenda.
The event is jointly organised by the works ministry, the City of Windhoek, the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH and the Transformative Urban Mobility Initiative.
JANA-MARI SMITH
“All residential accounts in arrears by 30 days or older will be disconnected as from 15 December without further warning,” City spokesperson Lydia Amutenya said on Friday.
Amutenya advised that residents could also approach the City's debt management division “to make arrangements on how you are going to settle your account”.
However, business accounts are not allowed to be in arrears.
The City acknowledged that December is a time when many residents feel the pinch and face “tough decisions on how to spend their money during the festive season.”
But prioritising paying bills to dodge overdue accounts will ensure a peaceful holiday period.
Reconnection could take up to 48 hours, she warned. For services to be reconnected, a minimum of one third of the account must be paid for the first disconnection. If services are disconnected for a second time, 50% of the account is due before reconnection will be authorised.
“If you had an arrangement with the debt management division and it was not honoured, a minimum of 50% of the account must be paid,” Amutenya advised.
She said disconnecting unpaid residential or business accounts is the only option the City has in order to be able to honour payments to suppliers and avoid the risk of the City being cut off and without water and electricity supply for residents.
Transport innovation
Starting today, the city is hosting a regional four-day workshop on sustainable urban transport solutions to help pave the way to address some of the challenges faced by urban transport systems.
“It is the first workshop of its kind in the region to support cities in southern Africa, who are facing considerable challenges in meeting the mobility demands of their citizens,” Amutenya explained.
She said municipal urban transport systems do not always meet the requirements in terms of capacity, quality and reliability.
“As public transport fails to be attractive, people are switching to private cars or are using informal services, resulting in more accidents, air pollution and increasing costs for private and public households.”
Around 30 stakeholders from the southern African region are attending the workshop, where experts will share their knowledge on innovative and sustainable urban transport solutions, bus reform and planning.
Participants will work on specific case studies and presentations, discussions and group work in order to help implement and fast-track sustainable transport projects and explore ways to think out of the box on the topic.
A field trip to Katutura is also on the agenda.
The event is jointly organised by the works ministry, the City of Windhoek, the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH and the Transformative Urban Mobility Initiative.
JANA-MARI SMITH